Lifeline and Link-Up:
Outreach Tool Kit

SUMMARY OF LIFELINE INFORMATION 
ON STATE PUC OR OTHER STATE WEBSITES

Alabama 
http://www.psc.state.al.us/Consum Information/New stuff/Consumer_Info_brochure.htm

Alaska 
http://www.ausac.org/lifeline brochure.pdf

Arizona 
http://az211.communityos.org/sys/profile.taf?profiletype=service&recordid=166587&_
UserReference=7F000001471AEAA1C876FE76731E44777F9B

Arkansas 
http://www.arkansas.gov/psc/LinkUpCard.pdf

California 
http://www.cpuc.ca.gov/static/telco/public+programs/ults.htm

Colorado 
http://www.cdhs.state.co.us/leap/

Delaware 
http://www.fcc.gov/cgb/consumerfacts/lllu.html 
http://www.lifelinesupport.org/li/low-income/
http://www.lifelinesupport.org/li/low-income/lifelinesupport/states/de/verizonde.asp

Florida 
http://www.psc.state.fl.us/consumers/tips/tipoftheweek.aspx?tipDate=2006,04,02
http://www.psc.state.fl.us/utilities/telecomm/lifeline/

Georgia 
http://www.psc.state.ga.us/consumer_corner/cc_telecom/advisory/lifelineassist_linkup.asp
http://www.psc.state.ga.us/consumer_corner/cc_telecom/advisory/lifeline.asp
http://www.psc.state.ga.us/consumer_corner/cc_advisory/payassist.asp

Idaho 
http://www.puc.state.id.us/CONSUMER/ITSAP.PDF

Illinois 
http://www.icc.illinois.gov/docs/tc/040429utac.pdf

Indiana 
http://www.ai.org/iurc/consumer/lifeline.html

Iowa 
http://www.state.ia.us/government/com/util/forms/CustServ/LifelineLinkup.pdf

Kansas 
http://www.kcc.state.ks.us/pi/lifeline.htm

Kentucky 
http://psc.state.ky.us/agencies/psc/consumer/lifeline.pdf

Maine 
http://www.maine.gov/mpuc/consumer/low_income.htm

Michigan 
http://www.michigan.gov/documents/lifelinelinkup_152143_7.pdf

Minnesota 
http://www.puc.state.mn.us/consumer/assist/tsd1.htm 

Mississippi 
http://www.fcc.gov/cgb/consumerfacts/universalservice.html

Missouri 
http://www.psc.mo.gov/press/consumer_issues/Missouri_Universal_Service_Fund.pdf 
http://www.psc.mo.gov/teleco/consumer-bill-of-rights.htm#usf

Montana 
http://psc.mt.gov/Consumers/telecom/info/Faqs10LifelineLinkup.asp

Nebraska 
http://www.psc.state.ne.us/home/NPSC/usf/ntap_usf/ntap_usf.html

New Hampshire 
http://www.puc.state.nh.us/Consumer/linkup-lifeline.htm

New Jersey 
http://www.bpu.state.nj.us/home/TelephoneAssistance.shtml

New York 
http://www.askpsc.com/askpsc/page/?PageAction=renderPageById&PageId=
a90af2e49f43da46af41c90b2117d9c8

North Dakota 
http://pc6.psc.state.nd.us/consinfo/youshouldknow/pudt-2-lifeline-linkup.pdf 
http://pc6.psc.state.nd.us/consinfo/youshouldknow/pudt-3-lifeline-linkup-tribal.pdf

Ohio 
http://www.puco.ohio.gov/PUCO/Consumer/information.cfm?doc_id=1256

Oklahoma 
http://www.occ.state.ok.us/Divisions/NEWS/2006/February06/Lifeline and Link Up.doc

Oregon 
http://www.puc.state.or.us/PUC/rspf/index.shtml

Pennsylvania 
http://www.puc.state.pa.us/telecom/telecom_assistance_programs.aspx

South Carolina 
http://www.regulatorystaff.sc.gov/ORSContent.asp?pageID=649

South Dakota 
http://www.state.sd.us/puc/energy/Help.htm

Tennessee 
http://www.state.tn.us/tra/teleassist.htm

Texas 
http://www.puc.state.tx.us/ocp/assist/lowincasst.cfm

Vermont 
http://publicservice.vermont.gov/consumer/link-up-lifeline.html
http://www.dpath.state.vt.us/Programs_Pages/Lifeline/Lifeline.htm
http://www.state.vt.us/tax/pdf.word.excel/forms/2005/lifeline.pdf
http://publicservice.vermont.gov/pub/other/lifelineannual04.pdf

Virginia 
http://www.scc.virginia.gov/division/puc/consumer/lifeline.htm

Washington 
http://www.wutc.wa.gov/webdocs.nsf/0492664a7ba7ed8b88256406006bf2ca/
3756b44bfbb509ca8825678b005620e3!OpenDocument

Wyoming 
http://psc.state.wy.us/htdocs/brochure/usf.pdf 
http://psc.state.wy.us/htdocs/brochure/teleasst02.pdf

Wisconsin 
http://psc.wi.gov/utilityinfo/tele/usf/programs/lifeline.htm 
http://psc.wi.gov/consumerinfo/assistancePgms/poverty.htm 
http://psc.wi.gov/thelibrary/publications/asstPgms/telecom12.pdf 
http://psc.wi.gov/thelibrary/publications/asstPgms/telecom14.pdf 
http://psc.wi.gov/thelibrary/publications/asstPgms/telecom13.pdf

Washington, D.C. 
http://www.dcpsc.org/consumerservices/lowincome/lowincome.shtm 
http://www.dcpsc.org/pdf_files/consumerservices/dc_energy_office.pdf 
http://www.dcpsc.org/pdf_files/consumerservices/outreach/Factsheets/English/
Discount_Programs.pdf 
http://www.dcpsc.org/pdf_files/consumerservices/outreach/Factsheets/English/
Service_Fee.pdf